Carolyn At Toni & Guy

Problem: The head of communications and marketing at Toni & Guy, Carolyn Whitehorne, contacted Phonehospital in reference to her Nokia X6 16GB faulty mobile phone which would not switch on. Carolyn urgently needed her contacts (phonebook) to be retrieved. Whether the handset could be repaired or not, the contacts were very important as well as other media such as photos and videos. After acceptance of our quote for the mobile phone repair, we received the damaged item for diagnostics and data recovery.

Solution: Our engineers managed to recover the requested data and carried out the following for Carolyn; Sent FULL contacts list including phone numbers via email. Made backup of all media including images and videos. Sent copy by email. At an additional cost, Phonehospital.com repaired the unit successfully and no data was lost. Handset was tested and shipped back in a FULLY working state with all SMS messages, Contacts, Videos, Photos, Emails etc after the phone repair had been completed.